Project & Service Management

Our project and service management team is composed of certified professionals according to worldwide practices such as PMI and ITIL. Although Project and Service Management is new to Albanian ICT companies, Infosoft Systems has developed the Project Management Team for years now. Since 2010 we have had a series of successfully implemented ICT projects quite challenging and complex within its scope. Our client records have been good and improving to excellent in the latter years, with high client satisfaction. The projects vary from large-scale infrastructure and network projects to complex application delivery and integrations. Our services include management of project resources, partner/subcontractor management, backstopping services, facility and training services, scope and deliverable management, risk management, change and configuration management.